keyplace help
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  • Getting startedWhat keyplace is, how to get it running and how our team can help.
  • The chat on your product pageHow the chat your shoppers see looks, which language it speaks, what it suggests and what it can do.
  • Knowledge and answersWhere keyplace gets its answers and how to add or fix them.
  • Analytics, reports and GuardNumbers, reports, the A/B test and Guard, which keeps an eye on your product page.
  • Plans, billing and uninstallPlans, the trial, your Shopify bill, pausing and uninstalling.
  • Data, privacy and AIWhat happens to shopper data and how the chat shows that AI is answering.
  • TroubleshootingWhat to check when the chat doesn't show or doesn't answer the way it should.
  • Integrationskeyplace with Klaviyo, GA4, Slack and other apps.
  • For developers and agenciesHow keyplace works in your theme, in the App Proxy and in the pixel.

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